How It Works
Stay Connected With A Click
CloseLoop is a three-tiered system that provides instant microfeedback to you and immediate response for customers.
Tier 1 is the user interface. Print off signs with QR codes to place in your establishment - the front desk, tabletops, countertops, bathrooms, anywhere! Customers scan the QR code from these signs or use SMS on their smartphones. Their needs are met with the push of a button - staying connected to you with a click!
Tier 2 is the CloseLoop app. You and your management team log into the CloseLoop app and address customer microfeedback via push notifications.
Tier 3 is CloseLoop's SaaS solution. Login to customize the user experience for your customers via their smartphone. Create surveys, gather customer ratings, or simply know immediate customer attention is needed. Collect contact information for future marketing efforts.
The result: Customized business intelligence for you - no hassle for your customers.
Unique reports to connect to your customers 24/7.
Build loyalty and reward good employees - everyone wins!